If you have applied and your service has been approved to receive the Worker Retention Payment (WRP), it's important to understand the frequency and breakdown of the money you can expect to receive through the grant.
1/ Historical Leave Liabilities
If you lodged your application prior to 30 June 2025 and elected to receive Historical Leave Liabilities (HLL), once approved for the WRP, your first payment you receive will be the HLL.
This payment may be paid separately or in conjunction with your regular Child Care Subsidy (CCS) payment as a once-off arrangement.
The amount you receive for historical leave liabilities will mirror what is specified in your WRP grant agreement.
2/ The ongoing Worker Retention Payment and backpay
The Worker Retention Payment is paid once every four weeks in arrears.
The first WRP payment you will receive will include a lump-sum back payment (if you applied to receive back payment), which will cover a period from 2 December 2024 to a date in the month prior to your approval. You can view the WRP payment schedules to find the exact date here.
This may appear in the same payment as your CCS for that period or as a separate payment. If you applied for HLL, your WRP back payment can be expected 2-7 days after your HLL payment is received.
Thereafter, your regular WRP payments will be paid every 4 weeks in arrears.
3/ How to keep track of your payments
Whilst no formal report is sent to you outlining the specific amount you will have received, you can view your payments via the Provider Entry Point and navigating to the "payments" tab.
Where you notice what looks like an irregular payment compared to your normal weekly CCS contributions, you can look into the details of that specific payment.
If the payment is exclusively for your WRP or HLL, it will be clearly listed as such (please refer to the image below).
If the payment is included with any other CCS payments you can navigate to the last page of this payment, where the "WRP" amount will be specified.
Please contact the CCS Helpdesk if you have any queries regarding your payments. If you need further assistance, please get in touch with our WRP team via 1300 856 379.
