If you have applied and your service has been approved to receive the Worker Retention Payment (WRP), it's important to understand the frequency and breakdown of the money you can expect to receive through the grant.
1/ Historical Leave Liabilities
Once approved for the WRP, the first payment you will receive is your Historical Leave Liabilities (HLL).
This payment may be paid separately or in conjunction with your regular Child Care Subsidy (CCS) payment as a once-off arrangement.
The amount you receive for historical leave liabilities will mirror what is specified in your WRP grant agreement.
2/ The ongoing Worker Retention Payment
The Worker Retention Payment is paid once every four weeks, generally occurring on the third week of every month.
The first WRP payment you will receive will include a lump-sum back payment (if you applied to receive backpayment), which will cover a period from 2 December 2024 to the end of month prior to your service being approved for the WRP. This may appear in the same payment as your CCS for that period or as a separate payment.
Thereafter, your regular WRP payments will be paid monthly in arrears in approximately the third week of every month.
3/ How to keep track of your payments
Whilst no formal report is sent to you outlining the specific amount you will have received, you can view your payments via the Provider Entry Point and navigating to the "payments" tab.
Where you notice what looks like an irregular payment compared to your normal weekly CCS contributions, you can look into the details of that specific payment.
If the payment is exclusively for your WRP or HLL, it will be clearly listed as such (please refer to the image below).
If the payment is included with any other CCS payments you can navigate to the last page of this payment, where the "WRP" amount will be specified.
Please contact the CCS Helpdesk if you have any queries regarding your payments. If you need further assistance, please get in touch with our WRP team via 1300 856 379.
