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Worker Retention Payment Support Service
Worker Retention Payment Support Service

Fact Sheets & Webinars

Downloadable Resources

Given the amount of information to process, we’ve put together a suite of practical guidance documents to help you understand how the Worker Retention Payment (WRP) grant funding operates and to support you in meeting your ongoing obligations.


Our guidance documents include:

  • A 4-Page Overview: The Worker Retention Payment - What You Need To Know 
  • Fact Sheet: Back Pay Obligations - MEA & IFAs
  • Fact Sheet: New Business Takeover
  • Worker Retention Payment Record Keeping & Audit Checklist Template

To download these resources, please complete the form below.


We will then send you an email with the documents included.

How to Reclassify Employees for Gender-based Undervaluation - ACA Step-by-step guide

From 1 March 2026, some providers may need to reclassify employees under the updated Children's Services Award (2010) structure.
Have you reviewed your service's position and what action you need to take?
 If not - we're here to help. The below tutorial will: 

• Explain how the ACA reclassification matrix & mapping tool can assist you 
• Offer guidance on the reclassification process 
• Include key reminders on implementation

Gender-based Undervaluation Part 2 - Handling Payroll, WRP & Workplace Instruments 

In this webinar we build on the prior classification mapping under the Children’s Services Award 2010 from Webinar 1 (replay further below), and discuss how the Gender-Based Undervaluation final determination will translate into payroll outcomes for approved providers receiving the Worker Retention Payment (WRP).

The content focuses on the operational payroll impact of 
the workplace instrument in place (IFA, Multi-Enterprise Agreement, or Enterprise Agreement), how WRP is applied in payroll (combined hourly rate vs separate allowance), the treatment of over-award payments and absorption arrangements, when payroll configurations must change and what may change on employee payslips.

Gender-based Undervaluation Part 1 - Applying The New Classification Structure

In this webinar ACA President Paul Mondo and Vice President Nesha Hutchinson talk through how to translate existing employees into the new Children’s Services Award classification levels, how the new simplified classification structure applies in practice, common classification mapping issues and key “watch outs” for providers, how classification outcomes may differ across employees, including immediate versus transitional arrangements depending on workplace instrument and experience thresholds, and what providers should be doing now, before any payroll changes are made, including key preparation steps ahead of 1 March 2026.

Gender-based Undervaluation Determination - What You Need To Know 

In this webinar ACA President Paul Mondo and ABLA CEO and Director Nigel Ward will walk through the final determination and what it means for early learning employers. This includes the key changes to the Children’s Services Award 2010 and the simplified classification structure, how wage increases will be phased in and the timing of those changes, how the determination interacts with different workplace instruments and the practical interaction with the Worker Retention Payment (WRP). 

WRP End-of-Year Essentials Webinar Rates, Backpay, Reviews & 2026 Changes

In this webinar ACA President Paul Mondo and Vice President Nesha Hutchinson outline the key WRP updates services need to action before the new year. The session covers the 1 December wage increases, backpay requirements, funding review backdating timelines, cumulative fee growth cap settings, gender undervaluation developments, and a walkthrough of ACA’s updated WRP Wage Calculator and record-keeping template.

How To Handle The Ongoing Management Of Your WRP Funding - 11 September 2025

In this webinar ACA President Paul Mondo and Vice President Nesha Hutchinson discussed how to complete the WRP Annual Declaration Form, how to apply for a funding review plus your options and obligations if you decide to opt out of the WRP.

Key Considerations For Those Holding Back On Applying For WRP - 25 July 2025

In this webinar ACA President Paul Mondo and Vice President Nesha Hutchinson discussed the purpose of the WRP, key things to consider before applying, the application process, common mistakes and the 30 Sept application deadline (for back pay to Dec 2, 2024). 

Managing Your Worker Retention Payments & Bookkeeping - 3 July 2025

In this webinar ACA President Paul Mondo and Vice President Nesha Hutchinson covered how to set up the grant in your payroll system, reporting requirements and deadlines, managing reconciliation effectively, handling funding reviews (if necessary), navigating award increases and wage adjustments — including updates to your MEA/IFAs and managing back pay and staff departures.

Haven’t Applied for the Worker Retention Payment Yet? Here’s What You Need to Know - 16 June 2025

In this webinar, ACA President Paul Mondo and Vice President Nesha Hutchinson discussed the WRP: its purpose, application process, common mistakes, and the 30 June (now 30 Sept) application deadline (for back pay to Dec 2, 2024). They covered steps after applying—signing agreements, payroll setup, and pay slips—and how WRP interacts with IFAs, MEAs, and upcoming wage changes.

Impact of Gender based Undervaluation Priority Awards Review on your ECEC service - 16 May 2025

In this webinar ACA President Paul Mondo and ABLA CEO and Director Nigel Ward explain the Fair Work Commission's April 2025 interim decision on the gender-based undervaluation review of the Children's Services Award, which is expected to bring significant changes. They talked about how this decision will interact with the Worker Retention Payment and the potential impact on individual services.